One commuter claimed that a toll collector called him a "f---ing moron" for dropping a dime. Another said a toll-taker spit on his fingers before counting out the driver's change. A toll-taker even offered to flash a female driver to help her stay awake, the documents show.
Sunday, February 28, 2010
New Jersey Toll-Takers Dole Out Insults with Change, Records Show
TheSmokingGun.com used the Freedom of Information Law to obtain more than 550 letters to the New Jersey Turnpike Authority, complaining of mistreatment by toll collectors along the Garden State Parkway and the New Jersey Turnpike.
The site reports the following complaints:
The head of the toll collectors union insists that toll-takers are more often on the receiving end of abuse from drivers, though.
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